Cookie Policy
We believe in being transparent about how we use cookies and similar technologies on Bizhub.lk. This policy explains what cookies we use, why we use them, and how you can control them.
Cookies are small text files placed on your device — your computer, smartphone, or tablet — when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to site owners.
When you visit Bizhub.lk, our platform may place cookies on your device or read cookies already stored there. We also use similar technologies such as web beacons, pixel tags, local storage, and session storage— this policy covers all of these collectively when we say “cookies.”
Cookies can be session cookies — which are deleted when you close your browser — or persistent cookies that remain on your device for a set period or until you delete them.
We group the cookies on Bizhub.lk into four categories based on their purpose. Click each category below to view the specific cookies used, their purpose, and how long they are stored on your device.
These cookies are required for VentureHub LK to operate. Without them, you wouldn't be able to log in, add items to your cart, complete a purchase, or use secure areas of the site. Because they are strictly necessary, you cannot opt out of these.
| Cookie Name | Purpose | Duration |
|---|---|---|
vh_session | Maintains your login session | Session |
vh_cart_id | Remembers items in your shopping cart | 30 days |
vh_csrf_token | Security token to prevent cross-site request forgery | Session |
vh_cookie_consent | Stores your cookie consent preferences | 1 year |
vh_auth_token | Authenticates your account securely | 30 days |
These cookies collect anonymised data about how visitors use VentureHub LK — which pages are most visited, where users come from, and how they navigate. This helps us improve site performance and fix problems. No personal data is collected that could identify you.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics — distinguishes unique users | 2 years |
_ga_XXXXXXX | Google Analytics — maintains session state | 2 years |
_gid | Google Analytics — identifies a session | 24 hours |
vh_pageviews | Internal analytics — tracks page views | Session |
These cookies allow VentureHub LK to remember choices you've made — like your preferred language, your district filter, recently viewed products, or whether you've dismissed a notification. They make your experience more personalised and convenient.
| Cookie Name | Purpose | Duration |
|---|---|---|
vh_district | Remembers your selected district filter | 1 year |
vh_language | Stores your language preference (EN/SI/TA) | 1 year |
vh_recent_views | Recently viewed products list | 30 days |
vh_wishlist_id | Links your saved wishlist items | 1 year |
vh_announce_closed | Tracks dismissed announcement banners | 7 days |
These cookies track your browsing behaviour across VentureHub LK and potentially other websites to show you relevant product recommendations and advertisements that match your interests. Disabling these will not remove ads — you'll simply see less relevant ones.
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp | Facebook Pixel — tracks ad conversions | 90 days |
_gcl_au | Google Ads — conversion tracking | 90 days |
vh_rec_engine | Powers personalised product recommendations | 30 days |
Cookies help us deliver a fast, secure, and personalised experience for both businesses and business seekers on Bizhub.lk. Here is exactly what we use them for:
- Security & authentication — to keep your account and transactions safe, prevent fraud, and protect against unauthorised access.
- Shopping cart & checkout — to remember what you've added to your cart so items are still there when you return or move between pages.
- Site improvement — to understand which features are popular, where users encounter problems, and how to make the platform better for Sri Lankan entrepreneurs.
- Personalisation — to remember your district, language, recently viewed products, and saved preferences so every visit feels tailored to you.
- Seller dashboards — to maintain the state of your seller dashboard, active listings, and order management tools across sessions.
- Marketing effectiveness — to measure whether promotional campaigns (e.g. Flash Deals, export promotions) are reaching the right audiences and generating value for sellers.
- Export & international features — to remember your international buyer profile, preferred currency display, and export document preferences.
Some cookies on Bizhub.lk are placed by third-party services we use to deliver certain features. We have carefully selected these partners and require them to comply with applicable data protection laws, including Sri Lanka's Personal Data Protection Act (PDPA) and the EU GDPR. Below are the main third parties who may place cookies when you use our platform.
You are in control. Use the preference panel below to choose which categories of cookies Bizhub.lk may use on your device. Your choices will be saved and respected on future visits to our platform.
In addition to our preference centre, most modern web browsers allow you to manage cookies through their settings. You can choose to block all cookies, delete existing cookies, or receive a warning before a cookie is stored. Below are links to cookie management instructions for the most commonly used browsers.
You can also use tools like the Network Advertising Initiative's opt-out tool or Your Online Choices to opt out of interest-based advertising cookies from many advertising networks at once.
As a user of Bizhub.lk, you have specific rights regarding the cookies and personal data we collect. Seekers Cloud (Private) Limited is committed to honouring these rights promptly and without charge, in accordance with Sri Lanka's Personal Data Protection Act (PDPA) and applicable international data protection law.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, legal requirements, or improvements to the Bizhub.lk platform. When we make significant changes, we will notify you by:
- Displaying a prominent notice on VentureHub LK when you next visit
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification to registered account holders for material changes
- Resetting the cookie consent banner to request your consent again if new cookie categories are introduced
We encourage you to review this policy periodically. Your continued use of Bizhub.lk after changes are posted constitutes your acknowledgement of the updated policy.
| Version | Date | Summary of Changes |
|---|---|---|
| v2.1(Current) | 15 March 2025 | Added Google Maps and Intercom third-party entries; updated targeting cookie opt-out instructions; expanded browser guide. |
| v2.0 | 1 January 2025 | Full policy rewrite. Added preference centre, detailed cookie tables, rights section, and third-party grid. Introduced version history. |
| v1.2 | 10 August 2024 | Added PayHere and Facebook Pixel entries. Updated session cookie duration disclosures. |
| v1.0 | 1 March 2024 | Initial Cookie Policy published at VentureHub LK platform launch. |
If you have questions about this Cookie Policy, want to exercise your rights, or believe we are using cookies incorrectly, please reach out to our Privacy team at Seekers Cloud (Private) Limited. We take all enquiries seriously and will respond within 5 business days.